End User Experience is a historically overlooked yet crucial strategic piece for any successful company. Too often in the past, companies were forced to heavily restrict end users in the name of security or standardization, which led to end user dissatisfaction, especially as end users became more technologically savvy in their personal lives.
In today’s competitive employment market, every human resources department is striving for high retention numbers, and compensation is only part of the story. The most engaged, productive employees want to be able to work from anywhere and to have the flexibility to work on their preferred device type.